At Horizon Counselling and Coaching we see feedback as a vital component in ensuring we continue to design and deliver programmes that fully meet people’s needs, wants and expectations. Informal feedback is sought throughout the Coaching Process so that we can stay on track, and everyone is encouraged to complete a comprehensive online survey once the work is complete. While much of this detailed feedback must remain confidential, I have been given permission to publish the following comments:
Coaching
I would like to thank you for the wonderful support you have provided me through our 1:1 sessions, they have helped me tremendously in channelling my thoughts into what’s important, be more productive, and formulate strategies to achieve a work-life balance.
SP Jan 2024
Andy is a very easy person to talk to and a very good listener. He has a way of understanding and knows just what to say to help. I have gained some very useful tips from him. It’s been an absolute pleasure to work with Andy. I would highly recommend.
DW Feb 2024
I would like to thank you for the sessions that we undertook at BMC. As you know I was a fairly new manager and I felt that I was muddling my way through my role. I am very grateful to you for your guidance and support in relation to these coaching sessions. Your method of questioning allowed me to self-reflect and I had several ‘light bulb’ moments which then gave me clarity in relation to both work and personal matters. In short, I found these sessions extremely beneficial.
LS Oct 2023
Just to say a big thank you from me for the coaching sessions you have given me. They really made me think about my management style, working with challenging situations and seeing things from another perspective. I have gained great insight in to how I am as a manager but also how I am as a person, and I have had the space to be reflective and see how I may do things differently in the future. It has been a powerful and insightful experience for me.
SR May 2024
Executive Coaching
Andrew’s particular skill set from his mental health background, coupled with the deep understanding of the challenges of the NHS corporate landscape has been very beneficial for my development as a CEO.
MMT March 2023
The discussions about the different aspects and challenges on a professional and personal level have been very helpful indeed and set me up on a much better foundation to perform as a CEO and leader in my business.
SD Jan 2024
Relationship Counselling
After 17 years together, we were still clashing over the same issues which had lead to previous break ups. It was my real concern that we had exhausted all the options and that if we couldn’t find a resolution then I would continue to be stuck between not wanting to remain in the marriage the way it was, but not wanting to leave. Personally I had reached a frustrating stalemate.
VB Sept 2023
None of this is rocket science, and we already had an understanding of what we could do better, but we just couldn’t work out how to do it, and believe me we had tried.
RB Oct 2023
I had a preconception that talking about my partner in front of my partner would feel awkward and a bit confrontational, but Andy guided me through this process which left us both feeling understood and our views equally validated. Knowing that I had a safe and supported space to raise concerns, which previously would have resulted in an argument, meant that we were finally able to get passed the negative emotions and tit for tat, and move forward.
JW Jan 2024
During one of our sessions it became clear to Andy that we could benefit from individual consults. We both did this and this really benefited our couples sessions that followed.
OF Jan 2024
Andy was recommended by a close friend and from the first session, something in both of us shifted. His solution focused approach suited us both, and there was a real sense of momentum after each session. We felt totally comfortable with him as a person, and his ability to cut through the mire and highlight the real issue was enlightening and reassured us that we had chosen the right person to help us. All of this he did with ease and kindness and an impressive insight.
MF April 2024
Counselling
Thank you for your help, I am so happy about how beneficial the sessions have been.
FB Feb 2024
I know there is still work to do, but Andy has given us this brilliant framework and I feel like a huge weight has been lifted.
SH Aug 2023
Behaviour Workshops
Thank youI enjoyed the session and found having dedicated time to have discussions with other members of the team really valuable. I thought it was particularly helpful to revisit the values of the organisation to make sure they still fit, as it has been some time since they were first created. It will be really interesting to see how they are amended once all of the sessions have taken place.
I also thought that the second video with the bell curve made me think slightly differently as not sure I had thought about behaviour like that before. for your help, I am so happy about how beneficial the sessions have been.
SP 27.03.2025
Thank you I found the workshop really helpful, particularly the scenario with the difficult staff member. It was good to work as a team and to hear how others would deal with things differently.
LI 25.03.2025
Thank you for the session. I personally found it very helpful with real world, real life practical considerations. The session was interactive which tends to offer the biggest benefit, teaching style wise, and the case study was particularly useful in sparking debate and conversation around how to manage challenging non clinical situations which is something our management team is currently facing. It certainly increased my toolbox contents.
As somebody who very much values collaborative work, I really enjoyed the collaborative approach to thinking about the Invicta values and how to translate that into something tangible for both staff and patients.Looking forward to the next session!
HD 30.03.2025
Thank you I enjoyed the workshop; I found it very informative and off the back of that have already pulled together a job plan!
JC 28.03.2025
Training
For me, it think it is fantastic that the whole management team have been given this opportuning for training. I hope this means that going forward we will all be on the same page in terms of behaviours, so that the wider team know what to expect and I am looking forward to seeing this at St James
NF 24.04.2025
I enjoyed this workshop, it gave me a different perspective listening to other colleagues views on different behaviours. It made me look at myself and question how I come across in different scenarios. Also to be able to look at and sometimes challenge the behaviours of others. Oena’s talk at the beginning was useful too. To know that she expects a certain behaviour from everyone within the organisation is encouraging.
TT 15.04.2025
Looking forward to the next one.